Mobile / App
zh777 collects only the information needed to run your account and process transactions through Rocket and Bank Transfer. Access to this platform and the protections described here depend on your local law and eligible regions.
When you open an account, we collect the registration details you provide — name, contact information and the payment method you connect, such as Rocket or Bank Transfer. We use that information to verify your account, process deposits and withdrawals, and send you service messages about activity on your account. We do not sell your personal data to third parties, and we do not share it with marketing networks outside zh777. Cookies and similar tools record session data so your device stays logged in between visits and the lobby loads at the point you left it. We also collect basic device and browser signals — operating system, screen size, session timestamps — to diagnose errors and keep the mobile experience stable across reconnects. Transaction records linked to your Rocket or Bank Transfer activity are retained as required by the financial and platform obligations that apply to your account. If you contact support, the content of that exchange is stored as part of your account history. You can request a summary of the data we hold at any time through the account settings page or by writing to our support channel. Availability of this service, and the specific data protections that apply, depend on your local law and the eligible regions we serve.
Transactions made through Rocket are logged against your account wallet. These records are held for the period required by the platform's financial obligations and are available to you on request through account settings.
Bank Transfer activity is recorded in your transaction history. The data retained covers reference numbers, amounts and timestamps — nothing beyond what is needed to confirm the transfer and link it to your account.
Registration details — the name, contact address and verification documents you submitted — are stored securely and used only for account management, fraud prevention and support queries you raise directly with us.
Browser type, device model and session timestamps are collected automatically when you visit. This data helps us keep your mobile session stable and diagnose any login or lobby-loading issues you report.
This policy covers data zh777 collects and processes directly through this site and your account. It does not extend to external services that have their own terms — for example, your Rocket or Bank Transfer provider operates under its own privacy framework, and any third-party link you follow from this site is governed by that site's policy, not ours. What falls inside this policy is described in the four areas below.
Data collected when you register, log in, update profile details or recover your account. This includes login identifiers, verification steps you complete and any security credentials attached to your account.
Records of deposits and withdrawals processed through your connected payment method. The data covers the amount, reference and timestamp. Your payment provider's own privacy policy governs data held on their side.
Session cookies, lobby preferences and device signals collected while you browse. These are used to keep your session active and maintain the page state you left. You can manage cookies through your browser settings.
Game content delivered by studios available in the lobby is provided by those studios. zh777 does not control the data practices of external studios or the payment networks you use outside this platform.
You have a set of practical choices when it comes to the information we hold. The most straightforward is to open your account settings page, where your registered name, contact details and connected payment method are all displayed and editable. If you spot an error — a misspelled name, an outdated contact number, an old payment reference — update it directly there. For records you cannot edit yourself, such as historical transaction logs or identity verification documents, write to our support channel with the specific correction you need, and the support team will review it. You can also ask for a summary of the personal data we currently hold against your account; send that request through the same support route and include your account identifier so we can locate the right records. If you decide you no longer want an active account, the closure process and what happens to your stored data afterward is set out in the terms accessible from the footer. Availability of these rights and the remedies open to you depend on your local law and eligible region.
Open the account settings page to see the data currently stored: your registration details, connected payment method and recent transaction references. No extra step is needed to view this from a mobile browser.
Edit your contact details and payment method directly in account settings. For changes to identity documents or historical records, contact support with the specific field you need corrected and your account reference.
If you are unsure what data we hold or why, write to support and include your account identifier. We will identify the records in scope and respond through the same channel you used to contact us.
The account closure and data-retention terms are published in the footer-linked terms page. Read those before submitting a closure request so you understand what data is retained and for how long after closure.
If you have a question about this privacy policy, want to correct data we hold, or need to make a formal request about your account records, use one of the contact routes published on this site. We do not publish support hours or response-time commitments here because those details may change; check the support page for what is currently shown.
Start a conversation through the live chat widget on the support page. State your account identifier and the specific data question so the agent can locate your records without back-and-forth.
Write to the support email address published on the contact page. Include your registered name, account identifier and the exact correction or data request you need actioned.
For routine updates to your name, contact details or connected payment method, the account settings page is the fastest route. No support ticket is needed for fields that are directly editable there.
Your account data is stored on servers with access controls that restrict who within our team can read or edit it. Passwords are not stored in plain text. Session tokens expire after inactivity so an unattended mobile browser does not leave your account open indefinitely. We retain transaction data — including Rocket and Bank Transfer records — for the period our financial obligations require, after which records are deleted or anonymised according to the process described in the full terms. You are not required to accept marketing communications as a condition of using the account; you can update that preference in account settings. Cookies that are not strictly necessary for the site to function can be declined through your browser. If you believe your account has been accessed without your permission, report it immediately through the live chat or email route on the support page so we can review the session log.
Your account record is restricted to the team members who need it to answer your support queries or process your transactions. Routine browsing and game session data is not linked to your identity beyond what your account settings show.
We use session cookies to keep you logged in and functional cookies to maintain lobby state. Non-essential cookies can be declined in your browser settings. Declining them does not prevent you from logging in or using the account.
Transaction records tied to Rocket or Bank Transfer payments are kept for the period our obligations require. After that, they are deleted or anonymised. The full retention schedule is in the terms linked from the site footer.
If you notice unfamiliar activity on your account, contact support immediately via live chat or email. Include your account identifier and the session or transaction reference that looks incorrect so the team can check the access log.
Below are the questions we hear most from account holders about how their data is handled. If your question is not here, write to support with your account identifier and we will answer it directly.
We collect the registration details you enter: name, contact information and the payment method you connect. We also collect session and device data automatically when you browse. No data beyond what is needed to run your account and process transactions is retained.
We do not sell your personal data. We share only what is needed to process a transaction — for example, passing a payment reference to Rocket or Bank Transfer. Game studio content in the lobby is provided by those studios under their own data practices, which we do not control.
Open account settings to edit your contact information and payment method directly. For records you cannot edit yourself — such as identity documents or historical transaction logs — contact support with your account identifier and the specific correction needed.
Transaction records linked to Rocket or Bank Transfer activity are kept for the period required by our financial obligations. After that, records are deleted or anonymised. The full schedule is in the terms page linked from the site footer.
Yes. Write to support through live chat or email, include your account identifier, and ask for a data summary. We will identify the records in scope and respond through the same channel. Availability depends on your local law and eligible region.
Session cookies are needed to keep you logged in. Non-essential cookies can be declined through your browser settings without affecting your ability to access the account or the lobby. Review your browser's cookie controls to manage your preference.